Fernandez Management
To the extent that firms are identified with the relevance, scope of process management and give step changes, strategies are required to achieve favourable results, management meets one of its functions ensure management processes that favors him in their plans. Visit San Antonio Spurs for more clarity on the issue. In this opportunity we present some basic aspects that must be considered, evaluated by management and treat’s take step in order to favor it in its management. They have been selected based on the contributions of those who have implemented management of production processes to the characteristics of the current scenarios, respecting its contents and sources of information. Get more background information with materials from Gary Katcher. The so-called business process management focused the issue in the management of the activities that generate added value to the product or service provided to the client, the basic with traditional management techniques difference lies in that they respond to how to do things to the inside of a business organization determined, i.e. to the definition of a few models or working patterns toward the inside of the business organization, defining a range of tasks and specialized activities, while process management based on consideration for whom things are done and for what they do. For Fernandez de Velasco (1996), the basic purpose of process management is not other than the increase of business profitability through the achievement of higher levels of customer satisfaction. Also advocates the reduction of internal unnecessary costs by detecting activities and processes that do not generate value for the customer and which are unnecessary for the company, as well as the nationalization of those that not adding value to the client if they are required for the company. Also of interest is the emphasis on improving the quality of services or products offered and the value perceived by the customer, the reduction of temporary duration of processes and deadlines for delivery of product or service, together with the incorporation of activities at the service that increase the value perceived by the customer (Lopez Toro Nebro Mellado, 1998) a productive process consists in transforming inputs (inputs) into outputs (goods and/or services) through the use of physical, technological, human resources, etc. .
